켈리 패밀리

Please contact us via our WhatsApp or LINE support channels, and we’ll guide you through the process. 😊

Yes, we ship worldwide. Shipping costs may vary depending on the destination.

Since all products are made to order, the entire process (production + shipping) takes approximately 4-5 weeks. However, for popular items that are pre-produced, you may receive them within 2 weeks, depending on availability.

- There is no price difference for Togo, Epsom, Swift, Clemence, or Mysore leather.

- Birkin Epsom Sellier has a $75 surcharge.

- Box calf requires an additional $150.

- Exotic leathers like Alligator, Ostrich, and Lizard have separate pricing.

No, the price remains the same regardless of the bag’s color. 😊

- You can customize listed models (e.g., Kelly, Birkin) in different colors, leathers, or hardware.

- However, we do not produce entirely new models (e.g., Jypsière, Herbag).

- If you have a request for a new model, let us know via our support channels! If there is enough demand, we may consider it. 😊

- Our team is based in China, and all products are manufactured there.

- China has the only well-developed infrastructure for producing high-quality replicas at this level.

- No other country can currently offer the same level of consistency and craftsmanship. 😥